March 31, 2009 
It’s common for me to advise my clients–mostly small businesses, nonprofits and independent professionals–on all phases of setting up their websites. The best suggestion I give out routinely is, ironically, the most ignored by my clients. Maybe it can help you.
Read the full article → February 23, 2009 
When seeking assistance on tech support forums, there are some specific “dos and don’ts” that will greatly impact your chance of getting the help you need as well as impact the overall quality of your experience. If you follow these guidelines, I can promise you’ll fare better in your tech-help quest.
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